Cost

The cost of standard deliveries will be calculated and displayed on checkout after you have provided us with your delivery address and before you have completed the purchase. This way you conveniently have an overview of all cost prior to completing the purchase.

Shipping Time

We’ll deliver your order by the estimated delivery date provided in your order confirmation email.

Tracking

You can also track your delivery at any time by following the link in your emailed order confirmation. This is the most current tracking information we have for your order. If this date changes, we’ll let you know straight away by email or SMS.

Change of delivery address and/or time

It’s possible to change your delivery address after confirming your order. On the day of delivery you will receive a text message (SMS) from our trusted courier partner which conveniently allows you to change the delivery address and time.

Missing shipment/delivery

Kindly submit an email to info@vergenoegd.co.za and providing us with your order number. Confirm which item is missing in your shipment received. One of our friendly online shopping assistants will contact you and assist you ASAP.

International Shipments

We do not ship outside of our borders at this time.

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